Repair shop at the end of the universe

A long-time resident of a neighbourhood might suggest one to you. And when you set out looking for it, a chaiwala or a sabziwala or a kirana dukandar1 might be able to provide precisely vague or vaguely precise directions to reach it. ‘Take a left from the from the main intersection of the market…’ Which side of the intersection? ‘The side with the juice shop on your left. Then walk straight till you cross the second or third alley crisscrossing the lane.’ Second or third? ‘The second main one, that is, if you don’t count the narrow one, and then turn right from the samosa shop. Does the samosa shop have a name? ‘Maybe it does, maybe it doesn’t…you will see it for sure, there’ll be a swarm of people around it. Walk a few steps ahead…’ What do you mean a few steps…how much further is it from there? ‘Oho! Just walk two steps and it’ll be right there on your left.’

You try to remember and follow the directions, stopping every now and then to ask a street vendor, a shopper, or a passerby to guide you. You think you have reached the whereabouts of the location but can’t locate the shop; you ask someone yet again and the shop is pointed to you. It was right next to you but not easily discernable in the midst of the tightly packed shops, stalls, and pushcarts sitting cheek by jowl along the lanes and by-lanes of the neighbourhood market. When you pause and look, you notice a dilapidated kiosk cobbled together with salvaged plywood, the remains of an erstwhile paan–bidi shop, and parts of what might have once been a study table. Arranged on and around this stall is an array of objects: pans, toasters, mixies, electric kettles, ironing machines, an assortment of tools, nuts and screws, bundles of wires. It is this jumble of objects that serves as an index for the nature of the shop: a repair shop.

A repair shop for kitchen utensils and equipment in a neighbourhood market.

Theek karna and marammat are terms commonly used in Delhi for mending and fixing, though ‘repair’ and ‘repairing’ are also very much a part of colloquial use, particularly in the context of shops that provide these services. The term ‘repair’—to mend, to fix, to restore, to order, to make whole again—comes from the Latin reparare, re- meaning ‘again’, and ‘parare’ meaning ‘make ready, prepare’. The term encapsulates within its fold all forms of remaking and redoing—preparing again—that maintain everyday lives. Municipal sweepers and garbage collectors repair the street by cleaning and clearing it daily for its continued use. The presswala2 repairs creases by ironing clothes so they can be worn again. The unceasing cleaning and provisioning work that women perform in homes prepares, again and again, the everyday life of the household. These examples typically come under the rubric of ‘maintenance’. Maintenance, except for certain forms located in formal, large-scale industrial or infrastructural settings, tends to be low-paid or unpaid, is often undertaken by ‘lower’ castes and women, and elicits little attention or social value. It is only when everyday maintenance is not carried out for a period of time, e.g., when a wife is visiting her natal home or when municipal workers are on strike, that the absence of the continuous ‘making ready’ becomes seen, expressed in terms such as ghar bikhar jaana (lit., house falling apart) or the street being in disrepair.

Repair, thus, is not only everything that fixes the visibly broken but also everything that cares and maintains so things don’t fall apart. It is everywhere, yet often not detectable because things appear the same and the process of labour involved in maintaining this appearance is easily glossed over.

Featured here are three mobile repair shops that do the rounds of streets, stopping at busy intersections (the signage accompanying each has the term ‘repair’ or ‘repairing’ on it): a shop offering repair of pressure cookers, gas stoves, and folding cots and chairs; a shop catering to various household items including umbrellas and almirahs; a repairer of shutters, grills, and gates, primarily serving small establishments in a market.

This photo essay pays attention to one site of repair—shops providing this service in the streets of Delhi. While some kinds of repair shops such as mobile phone repair are proliferating in the city, others are slowly disappearing and are difficult to locate. There are vast differences across neighbourhood types—you may not find a single cobbler in an affluent neighbourhood, while there will be at least one in every middle- and low-income locality. But there are also entire neighbourhoods the livelihoods of which depend on salvaging and remaking discarded objects.

A cobbler at work on a street.

Signage at a cobbler’s: zakhmi jooton ka aspatal (a hospital for injured shoes). Many kinds of repairers refer to themselves as healers and doctors in conversations and through their signage.

Repair shops, easily missed or bypassed amidst the profusion of new and sparkly commodities on sale in shops and stalls in neighbourhood markets and streets, are more than just a site where a service is provided. Much like the practice of repair, these shops hold together much more than what is visible: years of apprenticeship, skills passed over generations, caste-based occupations, negotiations and frustrations of plying a trade in the street, relationships of trust with customers, a sense of pride in the work.

‘Fine rafoogar, in four hours’—shop signage in a neighbourhood market. Rafoogari, lit. invisible darning, captures a key feature of all kinds of repair—the more ‘fine’ (intricate, skilled) it is, the more invisible the work is.

On closer examination, the visible materiality of the shops has much to reveal. The shops themselves are a form of remaking, having been incrementally carved out by combining a patch on the ground, a wall, a grill, the branch of a tree, or a corrugated sheet with discarded materials—tables, trunks, flex banners, pavers.

A chabiwala (key maker), offering car lock and bumper repair. The cut-out and hand-painted key icons are as much a guide to a potential customer as an element of decoration. Note the seating for customers made of discarded materials.
Part of a wall turned into signage for a naaliwala, a fixer of choked drains. Discarded idols in repair shops personalize the space and also serve as patrons and protectors of the trade and the shop.

While some shops reveal their identity just through the objects arranged on their surfaces, others mark themselves out through bright and faded signage, hand-painted in messy or beautiful lettering or printed with pithy or detailed information. From the arrangement of tools and parts to the choice of colour and text on a signage, the way these shops are put together conveys intentionality, care, and an affective tie with both the space of the shop as well as the repair service the shop offers.

Some repair shops are attached to Delhi’s weekly bazaars—itinerant markets that pop up on a specific day of the week in a neighbourhood. Featured here are two shops from a Monday bazaar in east Delhi: (top) Signage listing services offered, while the tools and parts are packed away in boxes. (bottom) A shop without signage, but a close look of the neatly laid-out objects provides clues to the services available.

The practice of repair is discreet, ordinary, and invisible, often only perceptible to those who engage in it or those who seek it out. Yet it is also ubiquitous, located at the level of households, marketplaces, cities, social relationships, political life, and myriad other scales and registers. It is nestled in the interstices of production, consumption, disposal, and destruction through intricate and multifarious forms of labour and skills that reproduce everyday life, through practices of frugality invested in stretching the life of everyday objects, through modes of love and attachment in which holding on to the old is valued more than a desire for the new.

Signage for a zip repairer on a footpath. When the shop folds up for the day, the only trace that remains is this small hand-painted board.

An old faithful umbrella with a broken handle, a battered mixer grinder you can’t yet afford to replace, the favourite pair of jeans with torn seams, the jacket which had been a gift and has a malfunctioning zip—for all these and many ordinary things, repair encompasses both the expectation and the promise of making the broken and the unfit, whole and functioning again. Repair tempers the linear time of progress, creating tiny ruptures in the entrapment of incessant and rapid consumption, upgradation, and discarding. The repair shop also extends the life of various objects that the city discards, folding it into its own making. The shop and the repairer signify tenacity in keeping alive certain skills, delaying their obsolescence. And in their small way, repair shops also repair the street from being a dead space of transit to a lively public place of connections that sustain livelihoods and sociality, a place to pause in, interact with, return to, and seek out.


1 Tea seller, vegetable vendor, and grocery shopkeeper, respectively.

2 Person who provides ironing services.


reflections visual-ethnography photo essay fieldwork urban ethnography India economy